Return Policy currently does not make delivery or shipping to another country. All shipments will be delivered through nationwide delivery or expedition agency (such as JNE or GED). Please correctly choose your shipping area whenever you make purchase and do not forget to input your detailed address to ensure the package arrive safely into your destination. facilitate service return / exchange a product that is defective or not working properly in accordance with established policies with the following conditions:

  • The products being returned must be in new and unused condition. 
  • The product must also be returned along with the accessories: box (box / packaging), product accessories, manual, warranty card and tagging, and everything has to be in good condition and not damaged.
  • You can report damage to the product by filling RETURN FORM within 1x24 hours from the time you receive the product. Please provide a name, item code, telephone number, code purchase or transaction code (can be seen in the email notification).
  • Furthermore, our staff will contact you regarding the request for your return goods request via e-mail and (or) telephone no later than 3x24 hours.
  • Items that can be returned not belong to the category of underwear and socks.
  • Different Size For products, we provide a no charge returns to 1x only but not for the replacement of color, just to change the size of it (we won't accept a return for another color).
  • Returns can be selected in the form of goods or Travels101 credit balance.