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Tanya Jawab

HOW TO ORDER

Search through your desired product in our website and then click the “Add To Cart” button. You can continue shopping or proceed to checkout. Once you are done, review your shopping bag/cart content then continue to the payment page. Complete your order by filling in the details and following the instructions. Depending on the products, the weight of the products that you pay may be different from their actual weight. This is because we have to make price adjustment according to the shipping policy for oversized products.


HOW TO PAY

We accept payments via Bank Transfer and Credit Cards (Visa, Mastercard). Depending on your payment option, you will be directed to different page. If you choose to pay via Bank Transfer, your order will be e-mailed to you for confirmation. If you choose to pay via Credit Cards, you will be taken to Veritrans payment gateway. The products that you bought will be sent to you once we have received the confirmed payment. Do text us or email us at hello@travels101.com should you require additional assistance.

SHIPPING AND HANDLING

We ship to you by means of professional courier company with nationwide coverage.
Please take note that currently we can not ship outside the country.

We strive to ship your order within 48 hours of receiving your order. In the event that we are unable to do this, we will be in touch with you via email.
CHECK THE STATUS OF YOUR ORDER

We will carefully checked the products before delivery to prevent any damage from the products. In case of any damage when you receive the products, you can access the "delivery and return page for further instruction"